Inlinkers Contact Center & BPOSolutions Privacy Policy

Introduction

Inlinkers CX is aware of the significance of ensuring the privacy of our customers and visitors to our webpage. We are committed to keeping your personal information safe and using it in a responsible manner in accordance with the best practices of data security. This privacy policy describes the process by which our activities and sharing of your personal information during our interactions with our services or our visit to our webpage is collected, used and disclosed. Through the use of our services, you accept the terms stipulated in this policy.

Scope of the Policy

This is a policy that covers all of our personal data of our customers and visitors of our websites. This involves the knowledge we get when you interact with our services or even online forms or when you get in touch with our staff. The policy is applied to all the existing and potential clientele and all those who interact with Inlinkers CX.

Collection of Personal Data

The personal information may be gathered in the following ways:

Identification Information: Your name, Your address, phone number and email address. This kind of information is gathered when you subscribe to services or when you call us and seek assistance or queries.

Financial Data: If somebody wants to make a purchase with our services, he/she provides credit card or bank account details to carry the transaction.

Technical Data: IP address, type of device, type of browser and any other information that the user interacts with our site or application is automatically gathered.

Usage Data: This will consist of the information regarding your usage of our services, the records of your calls and the interactions with the services, which will aid us in the development of our services and streamline your experience.

Use of Personal Data

Giving Services: To provide the services you are requesting and run accounts and to make your experience go by smoothly.

Communication: To update you on the changes of the service or to answer your questions.

Marketing: To provide you with promotional activity or information about any service, which might be of interest to you, with your permission.

Security and Compliance: To defend your data with the help of high-level security mechanisms and to act in accordance with the laws and regulations.

Disclosure of Personal Information to a Third party

We never transfer your personal information to the third parties except in certain cases:

Payment Processing: Providing financial information to payment service providers in order to carry out payments.

Legal Compliance: This is the disclosure of information to the government or in the case of law.

External Partners: Data can be shared with partners that the company trusts and who help in the delivery of the service as long as their privacy requirements are met.

Data Protection

We use reasonable security control measures to ensure that your personal information is not accessed, modified, or exposed by unauthorized persons. These are the measures such as encryption in data transmission, secure storage and access by the authorized personnel only.

Your Rights Regarding Your Personal Data

Get Control of Your Data: Go ahead and ask to see the data we have of you.

Correct Your Information: Make a correction in case of any mistakes in your personal information.

Delete Your Information: Demand removal of your personal information in some cases.

Cookies and Tracking Technologies

Cookies help our site to improve your browsing experience, keep track of your preferences and collect information on the usage of the site. As a part of your browser settings, you can control your cookies' tastes.

Data Exchange outside Saudi Arabia

In the event that the personal information is sent beyond the Kingdom of Saudi Arabia, we will display this in line with the international data protection standards. Some extra security measures are undertaken to secure your information with partners or service providers who are not within the Kingdom.

Updates to the Privacy Policy

We can revise this privacy policy on a regular basis to encompass any differences in our practices or legislations. Any changes will be made known on this page. We also urge you to read it regularly to be aware of our security measures on how we safeguard your data.

Contact Us

In case of any questions, concerns or desire to use the rights of personal data, you can contact our Data Protection Officer at info@inlinkers.com.

We value your privacy and we will not jeopardize your experience with Inlinkers CX.

Location: Kingdom of Saudi Arabia.