Delivery
& Logistics

Enhanced digital outreach campaigns that
bring adoption, awareness, and better LTV.

Driving Hyper-Expectation On-Demand
For CX For Delivery & Logistics Executives

The delivery and logistics sector has entered a new age of complexity and expectation thanks to digital consumers. Whether it’s the first mile or the last, quick, frictionless, on-demand encounters are the new standard for attracting and keeping customers.

The customer experience program we create at InLinkers optimizes omnichannel CX options, reduces customer effort, and quickens the pace and caliber of your customer service. We collaborate closely with the top delivery and logistics companies in the world to address gaps in the end-to-end CX value chain, bringing knowledge and value to every interaction and guaranteeing the best results during your most trying times.

Provide Perfect UX At Every Touchpoint

Our delivery and top logistics solutions are made to maximize value and reduce risk in a challenging, constantly-active market.

End-To-End CX Horsepower From
A Technology Motor.

Our Wave X platform offers end-to-end performance technology combined with cutting-edge
partner integrations to guarantee continuous performance across your ecosystem,
from training simulators to A.I. customer feedback analytics.

Merchant & B2B Support

• Order Management, Help, & Fulfillment for Application Support
• Gadget Assistance
• Origin of a menu in a chain
• Monitoring Orders in Real Time

driver support

• Support for Driver Account Administration
• Real-Time Order Tracking
• Customer Help Prop Gig Worker Mgmt
• Driver Payments Assistance Driver Delivery Support

The End-to-End CX Data Layer

• Data Layer
• End-to-End BI & Analytics
• Social Media Monitoring
• Customer Journey Mapping
• Proactive 5-Star Surveying & Feedback Analytics
• Issue Alerts & Resolution Text & Sentiment Analytics

Customer Support

• Customer Ordering Support & Fulfillment
• Customer Account Management Support
• Customer Payments (Billing, Verification) Support
• Real-time Order Tracking

Get In Touch

To get in touch with us, you can simply send us an email or give us a call. We are always available to help you with any questions or concerns you may have.

Assisting FedEx To Strike The Right Balance Between In-Center Cx Delivery And Working From Home

Immaculate

Our groups have inside-and-out experience working with driving conveyance, coordinated factors, delivery, and transportation brands all over the planet, and they're prepared to send this mastery to you.

Quick

InLinkers guarantee your representative groups are ready to hit key KPIs rapidly and reliably, guaranteeing there's no hole in CX result whenever InLinkers is turned on.

Adaptable

We can slope, train, and flex specialist groups to suit your development needs, in dynamic seaward, nearshore, and coastal areas all over the planet.

Unsurprising

Anybody can excel on a solitary program, however conveying steady execution results requires a fight tried the system for repeatable, unsurprising, and dependable program execution that you can set your watch to.