Retail &
eCommerce

Enhanced digital outreach campaigns that bring adoption,
awareness, and better LTV.

Your Drop Team for Retail & eCommerce Digital Change Connecting your business to the world of eCommerce.

At InLinkers, we provide innovative solutions to help your retail business thrive online. Our eCommerce services are designed to streamline your operations, increase your visibility, and maximize your sales potential. Let us help you take your business to the next level

Brand equity and highly engaging CX are the driving forces behind the digital age of retail and eCommerce. Two-click shopping, white-glove digital customer interaction, and cutting-edge user & support experiences are the hallmarks of successful eCommerce and Retail companies.

Speed, disruption, and innovation are the standard in day-to-day eCommerce business operations in a buyer’s market of mobile-first social CX. In the era of hyper-expectations and hyper-demand among consumers, partnering with a CX operator who can push your speed, anticipate trends, innovate with you, and pivot quickly to meet ever-changing digital transformation requirements is crucial to delivering highly impactful CX.

Retail & eCommerce CX Performance
Methodology from InLinkers

With InLinkers CX Performance Methodology, designed especially for the Retail
& eCommerce sector, you can guarantee reoccurring success.

Administration of Predictive Performance Management & BI Data

• Voice of Customer Analytics
• Glide Path Modeling
• Channel Mapping & Optimization
• Customer Experience
• Mapping Value Stream
• Mapping Complexity Mapping

Methodology for Elite Training, Gamification Methodology

• Wave 0: Virtual Training,
• Experiential Learning,
• Direct Leadership Training,
• Performance Gamification
• Microlearning \eLearning

Native Digital Workers

• Precision-Recruitment, Worldwide Talent Pool, Flexibility In-Center,
• Programs for Weekly Participation & Brand Affinity
• PC monitoring and real-time coaching
• KPI Incentivization & Fun
• Toolset for Purpose-Built Agent Effectiveness

Execution & Launch-Ready PMO Predicting the team

• Planning the workforce
• Vigorous thoughts
• Changes to performance in real-time
• Statistics of Cost and Quality
• InLinkers Retail & eCommerce CX solution includes intelligent tools and hand-selected agents.

End-to-End Workforce Management

• Ready IT & Security
• Complete Design
• Continual and Reliable Distribution
• Oversight of Steady-State Programs
• ENSURE SMARTNESS
• Increase & Boost Your Retail & eCommerce CX

Get In Touch

To get in touch with us, you can simply send us an email or give us a call. We are always available to help you with any questions or concerns you may have.

Increase and speed up Your Experience in retail & e-commerce

The InLinkers Retail & eCommerce CX solution places the power of an industry-tested
CX performance engine right into the CX nerve center of your brand thanks
to intelligent systems and hand-picked agents.

Reliable

Our proven methodology and performance-driven approach ensures consistent, repeatable, and reliable program execution, providing predictable outcomes that you can rely on time and time again.

Fast

With our expertise in CX and operational readiness, your team can hit key KPIs with lightning speed, ensuring a seamless transition to InLinkers.

Agile

Our teams are equipped with the tools and knowledge to handle any challenge that comes their way, adapting quickly and efficiently to provide effective solutions in times of crisis.

Scalable

We provide dynamic staffing solutions that scale to meet your seasonal and year-round needs, ensuring a consistent CX output and optimized performance.