• Lead Azure and AWS cloud infrastructure operations ensuring high availability and security. • Design and manage hybrid environments integrating on-premises and cloud systems. • Oversee VMware virtualization, storage systems, and enterprise backup/DR solutions. • Implement ITIL processes including incident, change, and SLA management. • Mentor technical teams and support delivery of cloud migration and infrastructure projects.

• Managed a technical team for cloud and infrastructure operations. • Assisted in capacity planning, change management, and risk mitigation. • Conducted service review meetings and operational reporting. • Ensured SLA compliance for incidents and service requests. • Managed delivery for multi-tenant cloud and infrastructure environments. • Mentored engineers and handled workload prioritization and escalations. • Acted as technical advisor for clients and translated business needs into solutions. • Collaborated with SOC, InfoSec, and development teams for compliance and stability. • Designed and deployed Azure and AWS cloud solutions (VNet, EC2, IAM, VPC, storage, load balancing, etc.).

• Managed datacenter integration and infrastructure operations. • Handled Windows Server administration, Active Directory, DNS, DHCP, and GPO. • Supported virtualization environments using VMware and Hyper-V. • Worked on storage, backup, and disaster recovery solutions. • Provided technical support for enterprise infrastructure environments. • Participated in infrastructure deployment, migration, and maintenance projects. • Ensured system availability, performance, and troubleshooting support.