• Managed Salesforce users, profiles, roles, and security settings. • Configured workflows, reports, dashboards, and custom objects. • Supported Sales Cloud enhancements and CRM processes. • Maintained Salesforce environments and provided user support. •Assisted with system improvements and data management.

• Design, develop, and customize Salesforce applications using Apex, Lightning Web Components (LWC), and Visualforce. • Develop scalable solutions across Sales Cloud and Service Cloud. • Build integrations using REST APIs and Salesforce platform services. • Customize Salesforce workflows, objects, validation rules, and automation. • Participate in Agile ceremonies including sprint planning and retrospectives. • Troubleshoot production issues and optimize Salesforce performance. • Collaborate with stakeholders to translate business requirements into technical solutions.

• Managed Salesforce administration, user management, security, profiles, roles, and permissions. • Configured workflows, reports, dashboards, and custom objects. • Supported Sales Cloud implementation and CRM process improvements. • Maintained Salesforce environments and provided end-user support. • Assisted with system enhancements and data management.