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Data Privacy is Important to Us

Please be assured that your privacy is of utmost importance to us. We comply with all applicable data privacy laws including the General Data Protection Regulation, the EU General Data Protection Regulation (GDPR), the UK GDPR (UKGDPR), the UK Data Protection Act 2018 (UKDPA), the Swiss Federal Act on Data Protection (FADP) regarding personal data collected and processed concerning residents of the European Union and European Economic Area, the United Kingdom and Switzerland (the “Data Privacy Requirements”). The specific practices outlined in this privacy statement apply to privacy practices and procedures maintained by or on behalf of IBEX Global Solutions, Inc. and its affiliates (the “Company”). Some of our web pages contain links to websites outside the Company. Please be aware that when you follow a link to another site, you are then subject to the privacy policies of the new site.

Who is the controller for the personal data processed?

A “controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. This notice is issued on behalf of IBEX Global Solutions, Inc. f/k/a TRG Customer Solutions, Inc. of 1717 Pennsylvania Avenue NW, Suite 825, Washington, DC, 20006. Unless we notify you otherwise, IBEX Global Solutions, Inc. f/k/a TRG Customer Solutions, Inc. is the controller of your personal data. Where we are acting in the capacity of a data processor, we only process your personal data to the extent, and in such a manner, as is necessary for the business purposes in accordance with our business customer’s written instructions. We will not process your personal data for any other purpose or in a way that does not comply with those written instructions or the data protection legislation.
All questions, concerns, or complaints should be directed to the Company’s Chief Information Officer by e-mail at jim.ferrato@ibex.co.

What Personal Data We Collect and Process

The Company collects business contact (e.g., name and title of contact, address, e-mail, phone number) and financial information (e.g., payment method and history, accounts payable) from our business customers and vendors. We collect personal contact information (e.g., name and title of contact, address, e-mail, phone number), purchase information (e.g., purchase history), and customer experience information (e.g., survey responses) from individuals who purchase products and services from our business customers.

Data Privacy is Important to Us

Please be assured that your privacy is of utmost importance to us. We comply with all applicable data privacy laws including the General Data Protection Regulation, the EU General Data Protection Regulation (GDPR), the UK GDPR

Who is the controller for the personal data processed?

A “controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. This notice is issued on behalf of IBEX Global Solutions, Inc. f/k/a TRG Customer Solutions, Inc. of 1717 Pennsylvania Avenue NW, Suite 825, Washington, DC, 20006. Unless we notify you otherwise, IBEX Global Solutions, Inc. f/k/a TRG Customer Solutions, Inc. is the controller of your personal data. Where we are acting in the capacity of a data processor, we only process your personal data to the extent, and in such a manner, as is necessary for the business purposes in accordance with our business customer’s written instructions. We will not process your personal data for any other purpose or in a way that does not comply with those written instructions or the data protection legislation.

All questions, concerns, or complaints should be directed to the Company’s Chief Information Officer by e-mail at jim.ferrato@ibex.co.

What Personal Data We Collect and Process

The Company collects business contact (e.g., name and title of contact, address, e-mail, phone number) and financial information (e.g., payment method and history, accounts payable) from our business customers and vendors. We collect personal contact information (e.g., name and title of contact, address, e-mail, phone number), purchase information (e.g., purchase history), and customer experience information (e.g., survey responses) from individuals who purchase products and services from our business customers.

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